Personal Capital is Ten Years New

October marks our ten year anniversary, and we’re incredibly grateful to everyone who uses and loves our tools, our wealth management clients, and the entire Personal Capital team for an amazing decade. We couldn’t have done it without you.

Because of this milestone, we thought it was the best time to introduce you to some pretty significant changes to Personal Capital that have been in the works for a while. Today, we’re introducing a new logo, new colors, an updated app, and a whole new web experience. We’re excited to re-invigorate the Personal Capital brand, and we hope you love it as much as we do. But don’t worry, the functions of the tools work exactly the same, and everything is just where you left it.

Eight months ago, it was my great privilege to join Personal Capital as CMO, with a mission to define and build the new Personal Capital brand that we’re unveiling today. Now I want to share with you how and why we came to define and create our new brand, and the strategy behind it.

But first, thank you. Thank you for using our tools, and thank you for trusting us to manage your money. Before I get into why we created our new brand, I want to emphasize that we really created it for you. You, our clients, and the people who use and love our tools are at the heart of our brand. So, while our updated look more closely represents who we are as a company and what we believe in, we also believe it enhances your experience. It’s a reflection of our desire to help people, of all ages and backgrounds, create better financial lives. So, here’s the inside story…

Why a New Brand?

I’d never heard of Personal Capital when a recruiter called me about the role last December based on my work launching Virgin America. During my interview process, I met the executive team, spent hours with Jay Shah, our CEO, and did a deep dive into the company. The financial tools were easy-to-use and intuitive, and the people articulate, passionate and aligned. I was offered the job and joined the company. I knew I’d like my job, but I had no idea I’d love the company and this role as much as I do.

To me, Personal Capital was a hidden gem, a diamond in the rough. The power of seeing everything in one place –all your accounts, all of your investments, your debts, everything — is totally revolutionary. Money is intimidating for a lot of people, and one of the biggest reasons managing your finances can seem overwhelming is that they are often disparate: a checking account here, a savings account there, an old 401k from a prior job… But the tools go beyond that.

As I dug deeper, the sophistication of the Retirement Planner, Education Planner, Investment Checkup, and Smart Withdrawal tools totally floored me. I’d never used anything like them before. And on top of all of that, the concept of tech-enabled human advisors is something pretty transformative. It bridges the gap between legacy firms and the new wave of automated investing. I couldn’t believe I hadn’t heard of Personal Capital before I started interviewing.

Our mission is to “improve financial lives through technology and people,” and I believe we can do that on a big scale. But first, we have to unlock the power of the brand, so we can reach more people, and impact more financial lives.

So, enter our new brand.

What Personal Capital Stands For

My belief is that powerful brands are authentic and amplify the heartbeat of a company. Stories about a company’s origin, interviews with employees, and feedback from customers can help uncover insights to shape a strategic foundation for a brand. Based on what we found from all of those things, we’ve defined the pillars of our brand as:

1. Do the right thing, always.

Our fiduciary classification – or being legally bound to act in the best interest of our client – shapes everything we do. When I asked our advisors what our “promise” is they said things like; “Do right by our clients,” “ Act In your best interest,” “Put our clients’ needs ahead of our own,” “Be transparent, honest, genuine.” We’ll continue to have these principles guide us, and the new brand is really shaped around our commitment to do the right thing for you and your money, always. To this end, we’ve developed “The Personal Capital Promise” to articulate our commitment to doing right by you.

2. Unlock personalization.

Because of our technology and unique hybrid business model, we’re able to personalize our offering to you in a way that many other financial services and wealth management companies can’t. So, you’ll be seeing more people in all of our materials, and noticing a change in how we communicate. It’s always been all about you, and now we’re doubling down on that commitment.

3. Be innovative.

Innovating is part of our DNA at Personal Capital, and we’ll continue to innovate by adding features to our tools and bringing you new financial solutions. All of this innovation is in the pursuit of being the People’s Champion of the Financial Industry. We’re here to serve you the best we can, so we’ll continue to develop new tech, new solutions, and innovate the way financial services are delivered.

Personal Capital Comes to Life

One of the major ways we’re bringing these brand pillars to life is with our new logo. In my opinion, the old Personal Capital logo was generic and didn’t actually bring our name to life.

Personal Capital new logo

Our new logo emphasizes the personal part of our name, yet still has a strong foundation in capital. The word “Personal” is front and center to really reflect what we’re all about: helping you meet your goals, and creating a plan for your entire financial life. As financial advisors, leaning into “personal” is one of the best ways we can help you grow and protect your wealth.

You’ll also notice a new app icon, which also appears in our financial dashboard. Like the logo, it’s cleaner, more accessible and a friendlier lower-case “p”.

personal capital app icon

We’ve also updated and streamlined our color palette. We selected the new “Personal Capital blue” using the principles of color theory: royal blue is associated with trustworthiness and reliability, and light blue is known to promote feelings of tranquility.

Another big change you’ll notice is a total transformation of the website. In the spirit of who we are as a company – straightforward, intuitive, and modern, we redesigned our website to more accurately reflect that. It’s easier to navigate, there’s more information on what we offer, and it has a new, streamlined look. You’ll also see the use of more portrait photography on the web and in our materials to emphasize the “personal” in everything we do.

personal capital ads

More Than a New Coat of Paint

Today, we are bringing our new brand to light. However, our transformation is more than just skin deep. Our new brand is a reflection of our mission to help more people, of all ages and backgrounds, create better financial lives through tech and personal, fiduciary guidance.

Speaking for the entire Personal Capital team, thank you for your trust and support over the last ten years. We are grateful for each and every one of you and hope to be your trusted financial partner for years to come.

If you have any questions or feedback about our updated brand, please email [email protected]

Disclaimer: The information on this website is for informational purposes only and does not constitute a complete description of our investment services or performance. No part of this site nor the links contained therein is a solicitation or offer to sell securities or investment advisory services, except where applicable in states where we are registered, or where an exemption or exclusion from such registration exists. Third party data is obtained from sources believed to be reliable. However, Personal Capital Advisors Corporation cannot guarantee that data’s currency, accuracy, timeliness, completeness or fitness for any particular purpose. Certain sections of this commentary may contain forward-looking statements that are based on our reasonable expectations, estimate, projections and assumptions. Forward-looking statements are not guarantees of future performance and involve certain risks and uncertainties, which are difficult to predict. Past performance is not a guarantee of future return, nor is it necessarily indicative of future performance. Keep in mind investing involves risk. The value of your investment will fluctuate over time and you may gain or lose money.

Get
Started

Submit a Comment

Your email address will not be published. Required fields are marked *

12 Comments

  1. Jason

    Really love where PC is going.. One thing please.. a little bit more effort in budgeting functionality.. split transactions and the ability to set monthly budgets to manage future expenses. Remember the better we can budget the greater our net worth.. and the more we can invest = more business for you!

    Reply
  2. Klint

    Love your app. It’s the first thing I check everyday.

    As far as the Retirement Planner goes, my only suggestion is that it would be great to be able to create a scenario where there is customizable income event that could reflect a loss in income and/or a decrease in savings. This would be especially helpful for when you and your spouse retire at different ages.

    Reply
  3. Tyler

    Hey,
    I think it looks great and really appreciate all that you guys do.

    Reply
  4. Camille

    I really hope Personal Capital will include the ability to link utility accounts soon! It isn’t really a full financial snapshot with all my accounts in one place if I can’t link those types of accounts too. I’ve been using Mint.com for years, and while Personal Capital is better for showing my investment details, Mint.com ranks higher for me on helping me plan my upcoming bills and budget each month. I would love to be able to use PC for this as well! Thanks!

    Reply
  5. James Hurley

    Love your product…I have been using it for over a year … I used to track my net worth manually on a daily basis … now this does it for me. If you are looking for members of an advisory board, I would like to volunteer. Here are some upgrades that would help me.

    Ability to add more accounts
    Better reporting options ( to print)
    Interface to banks to download year end tax reporting info

    Regards,

    Jim Hurley

    Reply
  6. Brendan

    Please make a dark mode version. The bright white background is blinding and makes it that much harder to see the elements of the interface.

    It does look nice but it’s tough to look at for more than a few minutes at a time.

    Reply
    • Hilary Miller

      Hi Brendan,

      Thank you so much for your comment! We recently introduced dark mode for iOS, and it’s in the works for Android. If you have an iOS device, here are some instructions for how to enable dark mode: https://support.apple.com/en-us/HT210332

      Thank you again for your feedback.

      Reply
      • Ken

        I agree with Brendan’s remarks. When viewing in the browser, I am finding the amount of white space distracting and difficult to observe. I think the biggest offender is the sidebar that is now fully white and offers no contrast the main space on the page.

        Not a deal-breaker for me, but I will almost certainly overload your site’s CSS to suit my needs or will resort to only using the dark theme on my mobile device. I’m a fan of the brighter palette and font updates, it’s just that the contrast with the white is a bit rough on the eyes.

      • Eric

        Desktop users would also really like this feature! Dark mode is pretty much a must-have “feature” these days. The current version simply has too much white space, especially on high resolution monitors.

    • Alex

      Love the tool and service but, was a bit thrown by the new look.

      I agree with Brendan – the colors (on android at least) are a bit harsh and contrasting. I appreciated the subtlety of the previous look.

      Also, the axis labels cover the last 8-9 days on the 90 day chart view, which I would argue is some of the most important info!

      Still a die-hard user but, I hope this will be an iterative process.

      Reply
    • Ben Music

      I’ll add another voice to the call for a darker mode on the website. I understand, as Hilary mentioned, that this is achievable in the app, but a dark(er) mode would also be nice for the website.

      Thanks and keep up the great work!

      Reply
    • Mike

      Dark mode would be great! Anyways, fantastic product. I do like the new style update, but a dark mode would be nice on my eyes.

      Reply
Personal Capital Logo

Like what you're reading?

Get tips, tricks, and tools sent right to your inbox.